Core details are sourced from this business's Google Business Profile (checked 2026-10-14). Website-sourced details were fetched 2026-10-14.
Reviewers often describe long waits, even for people with booked times. Several say the walk-in hours on the website and phone did not match what they found on arrival. Front desk manners come up in many reviews, both good and poor. A few reviewers praise the clinic as clean and convenient, and one singles out a receptionist for clear help.
Last verified 2026-10-14
As listed on Google.
As published by the business on its own website; not independently verified.
Reviewers describe a warm, well-organized experience from first contact onward. Many say online booking is simple and that the front desk answers questions quickly. Several say Dr. Platt listens closely and keeps patients informed before and after procedures.
Across two decades and dozens of procedures, reviewers consistently praise Dr. Martin's technical skill, gentle demeanor, and attentive staff. Patients report minimal pain, strong results, and follow-up visits years later. One recent complaint flags slow email responses and a strict BMI gatekeeping policy that some feel contradicts patient-centered care.
Reviewers say the team puts them at ease, including first-time and nervous visitors. Many describe staff as professional, kind, and patient, and say they explain each step before treatment. Several praise the welcome from the front desk as well. Reviewers also mention being given options rather than a hard sell.
Last updated 2026-10-14