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Dr. Lauren Willoughby, MD FRCSC

Updated 2026-08-12 · 11,502 reviewed · 294 listed · Scored from 42 Google reviews · How we rank ›

4.4(42) 74 composite score See reviews on Google ✓ Google-verified
Non-Surgical & InjectablesReconstructive & Hand SurgeryPlastic Surgery ClinicBreast Augmentation & Breast SurgeryCosmetic SurgeonGender-Affirming SurgeryPlastic SurgeonFacial Plastic Surgery
Dr. Lauren Willoughby, MD FRCSC
Location
West Oak Trails, Oakville
Services
Non-Surgical & Injectables, Reconstructive & Hand Surgery, Plastic Surgery Clinic
Reviews
42
Best for
Cancer survivors seeking breast reconstruction and patients prioritizing surgeon-patient communication and realistic expectations.

Core details are sourced from this business's Google Business Profile (checked 2026-08-12). Website-sourced details were fetched 2026-08-13.

What reviewers think

Most reviewers praise Dr. Willoughby's surgical expertise and compassionate approach, particularly for breast reconstruction and reduction. Patients feel heard during consultations and report excellent results. However, some experienced significant problems: reception rudeness, communication delays when complications arose, and one patient dealt with post-surgical infection that was initially dismissed; staff responses have been uneven.

Praised for
  • compassionate, patient-centered approach
  • surgical skill and natural-looking results
  • attentive staff (especially Kim)
  • thorough explanations and consultations
  • care during difficult medical journeys
skilled-surgeonnatural-looking-resultsthorough-consultationexcellent-bedside-mannerattentive-staffrespectful-of-goals
Best for: Cancer survivors seeking breast reconstruction and patients prioritizing surgeon-patient communication and realistic expectations.

Strengths

  • FRCSC certification and university teaching role
  • DIEP flap breast reconstruction expertise
  • personalized, unhurried consultations
  • staff familiarity (Kim noted for warmth and efficiency)

Worth knowing

  • Dr. Willoughby performs DIEP flap reconstruction
  • works collaboratively with Dr. Callan on complex cases
  • Kim (office administrator) repeatedly praised for warmth and insurance/scheduling support
  • consultations often exceed one hour
  • hand surgery and chronic pain relief noted in reviews

How it compares

  • Rated 4.4 against a 4.54 average across the 241 non-surgical & injectables businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 62
Review volume 71
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
0
3
2
2
0
1
5

Contact

Address
2525 Old Bronte Rd Ste 560, Oakville, ON L6M 4J2

Last verified 2026-08-12

Opening hours

Monday
08:30-15:30
Tuesday
08:30-15:30
Wednesday
08:30-15:30
Thursday
08:30-15:30
Friday
08:30-12:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Breast reconstructionBreast proceduresBody proceduresHand surgeryMinor skin surgeryMommy makeoverBotoxGynecomastia

Credentials claimed:Certified by the Royal College of Physicians and Surgeons of Canada, FRCSC, Assistant Clinical Professor at McMaster University

As published by the business on its own website; not independently verified.

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Questions people ask

Does Dr. Willoughby perform DIEP flap reconstruction?
Yes. Multiple reviewers report successful DIEP flap breast reconstruction, with results exceeding their expectations.
How long do consultations typically take?
At least an hour; reviewers mention Dr. Willoughby taking extensive time to explain options and answer all questions.
Is the office open seven days a week?
Google lists opening hours for seven days, though specific hours and holiday closures are not detailed in reviews.

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Last updated 2026-08-12